← Back

Support hours package

With a Support hours package you will get access to support by phone and you will be able to request smaller changes. We will subtract our efforts at a reduced price.

Support-Stunden-Paket

How it works

Your support hours package includes a set amount of support hours, which contains the following services:

  • assistance via phone or screen sharing
  • minor template changes
  • small customizations incl. coordination

Packages

  • 5 hours: CHF 890.00 (instead of CHF 1'000.00)
  • 10 hours: CHF 1'690.00 (instead of CHF 2'000.00)
  • 20 hours: CHF 3'190.00 (instead of CHF 4'000.00)

 

Your technical support hours package includes a set amount of technical support hours. We provide specialist knowledge (senior level) at reduced hourly rates and it contains the following services: 

  • 3rd level support by phone
  • Maintenance (patches, security etc.)
  • Updates to private cloud / OnPrem
  • mail server, DNS, certificates
  • minor change requests
  • project coordination and management

Packages

  • 5 hours: CHF 1'190.00 (instead of CHF 1'250.00)
  • 10 hours: CHF 2'290.00 (instead of CHF 2'500.00)
  • 20 hours: CHF 4'390.00 (instead of CHF 5'000.00)

You will be informed by our support team once your support hours have been used up.

Prices are excl. VAT.

Book your support hours package now
swissmade-logo.ac985b9a